Terms and Conditions

GlassFlow AI ("GlassFlow," "we," "us") is software that window tint and glass shops ("Shops") use to answer quote requests, send proposals, take deposits, schedule appointments and text their customers. These terms apply when you use glassflowapp.com, the GlassFlow app, or a quote form, link or text message provided through GlassFlow. By using them, you agree to these terms and to our Privacy policy.

Program. When you give your mobile number on a Shop's quote form and agree to receive texts, the Shop (through GlassFlow) will text you about your quote and appointment: quote and proposal updates, deposit and payment links, appointment confirmations and reminders, installer arrival times, warranty certificates, follow-ups on open quotes, and occasional offers from the Shop. Replies may come from the Shop's staff or its AI assistant.

• Message frequency varies with your quote and appointment.
• Message and data rates may apply. Check your mobile plan for details.
• Reply STOP to any text to opt out. We'll send one confirmation and then no more automated texts unless you sign up again.
• Reply HELP for help, or email hi@glassflowapp.com.
• Agreeing to receive texts is not a condition of any purchase.
• Carriers are not liable for delayed or undelivered messages.
• If you change or give up your mobile number, reply STOP from it first or tell the Shop.

How we handle your number and consent is described in our Privacy policy. We never sell or share your mobile number or texting consent for third-party marketing.

Quotes, prices, availability, warranties and the work itself are offered by the Shop, not by GlassFlow. Instant and AI-assisted estimates are based on the information and photos you provide and may change after the Shop inspects or measures your vehicle or windows. Any agreement you sign, deposit you pay or job you book is between you and the Shop, under the Shop's own terms shown at that time.

Card payments are processed by Stripe on the Shop's behalf. Refunds, cancellations and deposit rules are set by the Shop; contact the Shop directly about a charge.

• Give accurate information and only submit your own contact details, or details you're allowed to share.
• Don't misuse GlassFlow: no spam, unlawful content, attempts to break in, or interfering with the service.
• Shops and their staff are responsible for their accounts, for having consent before texting customers, and for following the laws that apply to their business.

GlassFlow is provided "as is." We work to keep it running and accurate, but we don't guarantee it will always be available or error-free. To the extent the law allows, GlassFlow isn't liable for indirect or consequential losses, or for the work, products or conduct of any Shop.

We may update these terms. We'll change the date at the top, and continuing to use GlassFlow after an update means you accept it.

These terms are governed by the laws of the State of Texas, USA.

Questions about these terms: hi@glassflowapp.com